Package all returns carefully and securely in a box, bubble mailer, or in the package originally used to deliver the item. Wait for confirmation from us before returning your item(s). Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return.Ĭontact to let us know you would like to return an item. You are responsible for return shipping/insurance costs, which will not be reimbursed for any reason. Any payment surcharges applied to your order during payment are non-refundable. Upon our receipt and inspection of the returned item(s), we will issue a refund or credit for your item so long as it is returned in the same condition as it was when originally sent to you, excluding any shipping, handling, and insurance costs. We can only accept returns for unopened, unused, and unworn items. If you fail to contact us before returning your item(s), you expressly agree and understand that we cannot guarantee that the return will be accepted. If the rare occasion arises where you feel you must return an item, please contact us within seven (7) days of receipt of your item(s) to ensure that a return may be accepted. We do accept returns and exchanges on sealed merchandise and apparel. If we need you to return the item(s), you will need to follow the Return Process outlined below. Item(s) not of the advertised grade, or wrong item was sent : Please let us know of the problem within seven (7) days of receipt. You must inform us of any damage to your order within seven (7) business days of receipt of your item(s) or within seven (7) days of when you should have received them. Item(s) lost or damaged in transit : Please let us know as soon as possible! If the order was damaged, keep the packaging! We may need it to file for insurance on the package it may be difficult to refund you if we aren't able to process our claim. Comics, Books & Trading Cardsĭue to the collectability of the comics, books and trading cards that we sell, we do not accept returns or exchanges of any comics, books or trading cards unless one of the following limited scenarios applies: All Refunds are subject to a 4% restock fee. Last Revised PLEASE NOTE: Our return and exchange policies vary by product type.

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